Weekly Comments from Dale Martin

Dale Martin
City Manager
Fernandina Beach

October 14, 2016 1:00 a.m.

dale-martin
Dale Martin, City Manager

Well, we made it through Hurricane Matthew. Given that it was the most powerful storm to hit this region since Hurricane Dora in 1964, the City fared surprisingly well: no injuries or fatalities were immediately attributable to the storm and private property damage was relatively light. As can be seen on every street, tree debris lines the curb.

The City marina suffered the most extensive damage- enough so that it is almost entirely out-of-service for the time being. Docks are damaged, ramps collapsed, fuel lines exposed, fire suppression inoperable, and electric services disrupted. The assessment of the damage and extent of repairs will take both time and money- likely lots of both.

Other City facilities damaged include the Bosque Bello cemetery and the golf courses (both the Fernandina Beach Golf Club and the leased Amelia River Golf Club). At all of those locations, dozens of trees have been knocked down or significantly damaged. No other facilities or infrastructure suffered more than minor damage.

So looking backward to plan forward, here are a few comments from my perspective.

The call to evacuate was appropriate. The anticipatory tension in the Emergency Operations Center (EOC) was high. All incoming reports continued to emphasize the possibility of significant storm surge and flooding. Most of our pre-storm activity, other than waiting for the storm, was preparing for the aftermath. I ordered dump trucks, excavators, grapple trucks, chain saw teams, generators, fuel tanks, and flat-bottom boats- and not just one or two, but a dozen of everything. Those assets take days to mobilize, so we had to set that process in motion. That was the devastating environment that we had to prepare for. I do not begrudge anyone for staying, but staying could have had a much different outcome. The call to evacuate was not to incite fear, but a critical function of government’s role in the health, safety, and welfare of our residents.

Social media was a distraction. Several specific web sites were repeatedly announced as sources of official information, including the Nassau County Emergency Management site. It appears that many instead sought information on social media sites from their brother’s cousin’s sister-in-law’s nephew who is a window-washer at Florida Public Utilities and says that FPU is going to intentionally cut-off power to the Island. FPU put out formal statements on its site and through other news media sites declaring that power would not be intentionally terminated, but social media wouldn’t let go of that rumor.

The discussions related to the closing and opening of the Island bridges were unending and inevitably incorrect. On numerous occasions, EOC staff was scrambling to find the source of such rumors and correct the erroneous information. Facebook and other social media sites are excellent tools for sharing personal information, and it that regard, provided outstanding first-person perspectives as the storm hit and passed. For official information, though, use official sites.

City staff on duty performed admirably. I left the Island early Friday morning to return to the EOC. After quickly touring the City, I stopped at the Police Department and saw roughly thirty officers either coming on duty or getting ready to grab what little rest they could before the storm hit later in the day. A Fire Department crew and a small section of Utilities workers hunkered down elsewhere. Chief Hurley and I (at the EOC) continually analyzed the storm predictions and other information to coordinate the on-Island efforts led by Chief Silcox and Deputy Chief Foxworth. If the severity of the storm warranted, we were prepared to pull that staff off the Island to safety in a last minute convoy.

At some point, we made the call to shelter-in-place, remaining on the Island but not servicing calls. The safety of City personnel was our first priority (and a consequence for those who did not evacuate). I was most reassured by the experience and recommendations offered by Chief Hurley and Chief Silcox. The dedication of their personnel, and of Juan Brown and Gabriel Davis and other Utilities staff, enabled other staff, led by Mr. Rex Lester and Mr. Jeremiah Glisson, to immediately begin damage assessment and recovery activities. Several other staff supported operations at the EOC from Wednesday through Sunday.

Recovery will take time and resources. Disaster recovery represents a return to normal, but the “new normal” is never quite the same. Some change will inevitably occur. Most federal disaster funding is reimbursement- the City will have to spend money first, and then possibly receive federal funding (which is typically not 100% reimbursement, but usually 80%). It is a paperwork and personnel and time intensive process. Please be patient as we not only manage the storm recovery, but also resume normal City operations.

We still have this wonderful community, which is something I believe many of us would not have believed one week ago. Some significant challenges and fears in the community (timely evacuations, mill operations, building integrity, beach stability) have been confronted and overcome. We will review our operations and determine where we can improve, but we are proud to serve this community and call Fernandina Beach home.

Farewell, Matthew.

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Marlene Chapman
Marlene Chapman(@crew2120)
7 years ago

Our family cannot thank everyone enough who kept us well informed, stayed back to make sure our water would be safe upon return, put themselves out there in the worst of conditions and then welcomed everyone home upon their return! Our island is a very special place and I think we all realize that even more after dealing with this hurricane! Sometimes, we take everyday things for granted, but I’d like to think that now, we’ll take a step back and know how lucky we are and what amazing people are here to take care of and worry about us! THANK YOU!!!

Dave Lott
Dave Lott(@dave-l)
7 years ago

Yes, goodbye Matthew and don’t suggest any of your relatives come and pay a visit.
Given the issues cited by Dale with the multitude of rumors and incorrect information during Hurricane Matthey, perhaps the City/County should look at implementing a low-power FM radio transmitting capability. Since being authorized in 2010, thousands of communities in the U.S. have begun operating such radio stations. Used for local community activities, they have the potential to serve as “official” broadcast stations during local emergencies. You probably have encountered some of these systems before when driving down a highway and see the sign telling you to tune to radio to a certain frequency for highway traffic or construction information.
Should power to homes and businesses be disabled, internet access can be severely interrupted so an “official” website has limited value. Whereas emergency officials always recommend households have battery-powered radios so an FM station with limited range (so as not to interfere with normal commercial FM stations) would serve as a great resource. I believe the licensing provisions do not require continuous operation but could be used only during emergencies with broadcasts established at fixed times (i.e. every hour on the hour, every 30 minutes, etc.). My understanding is that such systems can be implemented for under $10,000 but I do not know the limitations (range) of such transmission systems. Perhaps something to consider.

Steven Crounse
Steven Crounse (@guest_48023)
7 years ago

My Heart felt Thank You, to You, Mayor Miller, the City Staff and First Responders, There have been so many positive stories coming out of this Potential Disaster of folks helping others. The Poynters Feeding, first responders and anybody, off a Gas Grill, My 91 year old friend, Manning Response Phones, and helping out in a Shelter for five Days, The Airport Manager Helping an elderly couple, one on oxygen off the Island, during the worst part of the Storm. Compassion lives, On Amelia Island. I’m proud of you all, and Proud to call Fernandina Beach my Home.