Reemployment assistance update from Department of Economic Opportunity

Florida Department of Economic Opportunity
August 15, 2020

TALLAHASSEE, Fla. – Today, the Florida Department of Economic Opportunity (DEO) issued reemployment assistance updates on the Reemployment Assistance (RA) Claims Dashboard. As of August 13, DEO has paid 1,876,639 claimants a total of nearly $13.7 billion ($13,696,877,846). More than 3.3 million (3,349,446) unique claims have been processed, representing 97.4% of unique claims submitted.
  • The Florida Department of Economic Opportunity has been dedicated to paying eligible Floridians the reemployment assistance benefits they are owed as quickly as possible while improving the customer experience and promoting more efficient claims processing.
  • Reemployment Assistance Customer Service Centers are available today, Friday, August 14, from 7:30 a.m. – 6:30 p.m. for all account inquiries and questions and will reopen at 7:30 am on Monday, August 17. On Saturday, August 15 – Sunday, August 16 staff resources will be dedicated to processing claims and payments.
  • CONNECT will be available from 8:00 a.m. – 7:59 p.m. on Friday, August 14, and from 9:00 am – 3:59 pm on Saturday, August 15. CONNECT will be unavailable on Sunday, August 16. CONNECT will be available at 8:00 a.m. Monday, August 17.
  • This schedule does not affect individuals that wish to file a new claim. Individuals can file a new claim 24 hours a day, seven days per week at www.FloridaJobs.organd select “File a Claim.”
  • The Federal Pandemic Emergency Unemployment Compensation (PEUC) program, offered through the federal CARES Act and administered by DEO, provides up to 13 weeks of benefits to a claimant who has exhausted their Reemployment Assistance benefits. Floridians will need to apply for PEUC benefits once the balance of their current claim is exhausted. Floridians who have already exhausted their benefits or have a Reemployment Assistance claim that expired after July 1, 2019, will also be able to apply.
  • The Federal Pandemic Unemployment Assistance (PUA) program provides unemployment benefits to those that may not otherwise be eligible under Florida’s state Reemployment Assistance program, including independent contractors and individuals who are self-employed. Individuals who have been impacted by COVID-19 and believe they may be eligible for Pandemic Unemployment Assistance, can visitwww.FloridaJobs.organd select “File a Claim” to apply and be considered for PUA.
  • The Department has recently shared a video to help claimants understand claim messages and statuses in CONNECT. This video can be viewedhere.
  • Additional resources for claimants can be found at FloridaJobs.org
  • Governor DeSantis has directed DEO to continue waiving the work search, work registration requirements and waiting week requirement for claimants through September 5, 2020.
  • The Department has updated benefit payment statuses to reflect the Federal Pandemic Unemployment Compensation (FPUC) payments in CONNECT. To better understand a claimant’s Reemployment Assistance weekly benefit payment status, view the step by step guide here and the video here.
  • DEO has a mobile-friendly online application for individuals filing a new Reemployment Assistance claim available here. For a step by step guide on how to apply read more here. For the Reemployment Assistance Resource Guide which includes frequently asked questions, please click here. For additional information about Reemployment Assistance benefits visit www.FloridaJobs.org/COVID-19.
About DEO
The Florida Department of Economic Opportunity combines the state’s economic, workforce and community development efforts, expediting economic development projects to fuel job creation in competitive communities and promote economic resiliency. For more information, including valuable resources for employers and job seekers, please visit www.FloridaJobs.org.

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